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Today’s Hours

OPEN
10 AM to 6 PM

November 27 @ 10:00 am - 6:00 pm

OPEN
10 AM to 6 PM

November 27 @ 10:00 am - 6:00 pm

FAQ

FAQ2022-10-25T11:05:39-07:00

FREQUENTLY ASKED QUESTIONS

WHAT IS INCLUDED WITH ADMISSION?2022-11-20T16:15:47-08:00

Your ticket is “General Admission”. This means that your ticket includes available activities, rides, and entertainment such as shows, character performances, parades, face-painting, and live music.

There are nominal fees for the following:

  • Bike/Helmet Rentals
  • Stroller Rentals
  • Wheelchair Rentals
  • Professional Photographs (You are welcome to take your own)
  • Mining Pay Dirt
  • Mountain Movers
  • Candy Mine
  • Crafts
WHAT ARE YOUR PURCHASE TERMS AND CONDITIONS?2022-08-19T09:55:38-07:00

Tickets are non-refundable, non-transferable, and revocable. Each ticket admits one person. All prices are in US dollars. Orders are not accepted until confirmed with confirmation number. All rates are net rates and subject to change without notice as required by law for any applicable California State taxes.

Discounts are not valid with any other offers and may not be combined.

Please note your ticket is a reservation for a specific date. Due to circumstances beyond our control (Weather, Safety, etc.), we will sometimes be forced to close the park. We will post such closures on our website and social media as soon as we become aware. In this event, you will be welcome to use your tickets on another date.

Prices, hours of operation, attraction and entertainment availability, and restaurant menu selections are subject to change without notice.

CAN I BRING MY PET?2022-08-19T09:57:01-07:00

Pets are not allowed inside SkyPark. Service animals are only permitted within ADA guidelines. Emotional support, therapy, comfort, or companion animals are not considered Service Animals under the ADA and are not permitted.

IS SANTA CLAUS AT THE PARK ALL YEAR LONG?2022-11-20T17:09:20-08:00

Yes! Santa Claus is available at his house year-round.

During the holiday season (November 17th-January 8th), visits with Santa are available by reservation or Standby Line. For more information, please click here: https://skyparksantasvillage.com/visits-with-santa-2022/

CAN MY CHILD ENTER THE PARK WITHOUT AN ADULT?2022-08-19T09:54:54-07:00

Guests under 14 years of age must be accompanied by a guest 14 years of age or older.

WILL IT BE THE SAME AS I REMEMBER AS A KID?2022-08-19T09:55:08-07:00

We have endeavored to capture the spirit and magic of the original Santa’s Village while making updates over the years. Some sights will be familiar to you, while others will be brand new.

WHAT TYPE OF BIKE CAN I BRING?2022-11-21T09:10:09-08:00

Guests have the option to bring their own mountain bikes or rent from the SkyPark Bike Shop. All guest-owned mountain bikes and safety gear must be in good repair. Bikes should have mountain bike tires, front and rear brakes, and no throttle. Class 1 pedal-assist e-bikes are permitted.

Please note that we do NOT allow the following on our trails:
• Child or “Shotgun” Seats that attach to the bike
• Road Bikes including, but not limited to, motorcycles, ATVs, UTVs
• Mountain Scooters
• Throttle-powered E-Bikes – Class 2 and 3 are not allowed even if the throttle has been removed
• Babies in carrier backpacks / front packs
• Mountain boards / skateboards / Hoverboards / electric unicycles
• Drones of any kind

For a list of restricted bikes and equipment, please click here: Bike Restrictions

DO YOU RENT BIKES?2022-08-19T09:53:27-07:00

Limited quantities of mountain bikes are available on a first-come, first-served basis at the park. We do not rent or reserve bikes online or over the phone.

DO YOU HAVE ASSISTANCE FOR THE HEARING IMPAIRED?2022-04-22T06:12:05-07:00

Absolutely! Please contact guestservices@skyparksantasvillage.com prior to your visit.

IS THE PARK ADA COMPLIANT?2022-08-19T09:54:37-07:00

Yes! We comply with all applicable federal and state laws and regulations in order to ensure that all of our guests have a positive experience at the park(s).

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